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Our Mission

Our mission is to promote overall household health and cleanliness by providing high quality house cleaning performed by trusted, insured and professionally trained technicians, thereby relieving our clients of this time consuming responsibility and giving them time to enjoy with their families and friends.

Deserved Comfort

About Us

Deserved Comfort House Cleaning is well known in the greater Columbia area. We are a member of the Greater Columbia Chamber of Commerce and the Better Business Bureau and have been providing service to many of the same clients for years. We have received numerous awards over the years, but have been voted “Best Home Cleaning Service in Columbia” by the readers of Columbia Living Magazine in 2018, 2019, 2020, 2021 and 2022.

Deserved Comfort Offers:

  • Free Phone Quotes
  • Quality Service at Affordable Rates
  • Reliable & Professionally Trained Cleaning Technicians
  • Fully Insured & Bonded Staff Members
  • Gift Certificates
  • No Contractual Obligation

Meet Marlo Mckelvey Kanipe

Thank you for visiting our website! I’m Marlo, the owner of Deserved Comfort House Cleaning! It is my great pleasure to introduce you to my company and let you know more about the services we offer.

In 1986, while I attended the University of South Carolina, my mom and I opened Deserved Comfort, when we only served the Lexington and Irmo areas. Since then, Mom has retired, but I still own and operate the company, and we now serve most of the Midlands area. Our business is like a big family, with many of our same clients from the early days. And our technicians seem to stick around too, because they realize how much they are valued and cared about.

As for me, I was born and raised here in the Midlands. I live in Cayce with my hubby, Ralph, my two dogs and two cats. We have two grandsons that we love spending time with. My entire family is very important to me! I’m a cancer survivor and feel very blessed to have been given a second chance and I want to make a difference in people’s lives.

I am very proud of how Deserved Comfort has progressed over the years. We’ve won several awards for excellence and are active members in professional organizations such as ARCSI, IICRC, BBB and Cleaning for a Reason. We are always striving to be better, so we update and continue our education to stay current on the latest cleaning products and techniques.

So, take a look around. Get a quote. Call or email us with your questions. We want to give you back your time and give you the comfort of a clean home! You deserve us!
House Cleaning in Columbia, SC

MEET THE TEAM!

With over 36 years experience and Professionally Trained Cleaning Technicians, it's easy to see why Deserved Comfort is Columbia's choice for House Cleaning.

Michelle C.

Before I was hired at Deserved Comfort:

“I worked at FEMA as an Administrative Assistant.”

Career Ambitions:

“To get my Bachelor’s in Computer Science.”

Why I wanted to work with Deserved Comfort:

“I wanted to work where people are like family, not just co-workers.”

Favorite part of my job:

“Meeting new people.”

Something you may not know about me:

“I like to stream my gameplay.”

Our General Manager, Michelle Carnahan, is a native of Azle, TX, but currently resides in the St. Andrews area with her fur baby, Loki. She is an Air Force Veteran where she was deployed to Qatar, in 2012, and served as an Emergency Action Controller in the Command Post. Michelle’s hobbies include gaming, sewing and anything creative. She loves computers and wants to continue her education in computer programming. She likes to relax by playing games, reading, and watching TV. One day, she’d like to travel to Ireland, Scotland, Japan, and Britain. Her ultimate life goal is to “be a person that people are glad to know.”

Ashley B.

Before I was hired at Deserved Comfort:

"I cleaned doctor's offices."

Career Ambitions:

"I want to go to school for human resources."

Why I wanted to work with Deserved Comfort:

"Because I like to clean and see the results of my work."

Favorite part of my job:

"I like to meet new people in my area and make their home feel like home again."

Something you may not know about me:

"I'm a great cook!"

Our Field Operations Manager, Ashley Boyd, is a native of Columbia where she resides with her two awesome kids and Charlie the cat. She joined Deserved Comfort in 2007, and is responsible for training all technicians and performing quality inspections. In 2016, Ashley became an “IICRC Certified House Cleaning Technician” and was also awarded the “Professional Cleaner of the Year” by ARSCI. She has been instrumental in the growth and success of Deserved Comfort. Her hobbies include cooking and decorating. She loves going to the beach and hanging out with her children. To relax, she likes to watch movies and catch up on her sleep! Someday she’d like to travel the world and go skydiving!

Nicka E.

Before I was hired at Deserved Comfort:

“I was an Educator.”

Career Ambitions:

“To be the best House Cleaning Technician!”

Why I wanted to work with Deserved Comfort:

“I wanted to try something different.”

Favorite part of my job:

“My clients. I enjoy making sure their homes are clean and refreshing.”

Something you may not know about me:

“I am a huge history nerd. My favorite period is the Tudor Dynasty.”

Nicka, originally from the Camden SC, currently resides in Hopkins with her husband and daughter. She is easy to get along with, a hard worker and a dedicated technician who takes great care in making her clients happy. She is addicted to Amazon, having received as many as 14 packages in one week! In her “off time”, she likes to spend time cooking, crafting and doing other fun activities with her family. Relaxing for her is spending time in the mountains. One day, she would love to travel to Rome! Her ultimate goal in life is for her and her family to continue to be happy and healthy!

Sumer M.

Before I was hired at Deserved Comfort:

“I worked in retail management.”

Career Ambitions:

“To own my own business one day.”

Why I wanted to work with Deserved Comfort:

“I instantly liked Marlo and Michelle and wanted to work with them.”

Favorite part of my job:

“Helping people.”

Something you may not know about me:

“I’ve lived in 5 states.”

Sumer, originally from Charlotte, NC, currently resides in the Cayce area with her fur baby, Daisy. She loves books, comedy movies, all kinds of music and the Carolina Panthers. She likes to vacation in the mountains. Sumer’s hobbies include reading, knitting, cross stitching and cooking. She likes to relax by curling up with a good book. Her bucket list items include traveling, reading more books, learning more complex knitting skills and improving her sewing skills. Someday, she hopes to own a mountain home with a big library.

Cathy P.

Before I was hired at Deserved Comfort:

“I worked at Wal-Mart for 17 years.”

Career Ambitions:

“Hoping to move into a Supervisor position in a few years.”

Why I wanted to work with Deserved Comfort:

“I wanted to work for a company with good ratings, along with great people to clean for. It’s like family and that sets us apart from everyone else.”

Favorite part of my job:

“My people… getting to know them, being their friend.”

Something you may not know about me:

“I enjoy hanging out with Rock bands!”

Cathy, originally from Columbia, currently resides in Eastover with her hubby and is the mother of one daughter and two sons, four dogs and a cat. She is a self-described “rock and roll chick”, loves attending rock concerts and claims to still live like she’s in the 80’s. Someday she wants to visit California and Las Vegas. In her spare time, she likes to go “muddin in my Jeep!” Cathy is a very hard worker, never misses a day at work, is extremely serious about her job and makes sure that her clients get only the best from her.

Earlene B.

Before I was hired at Deserved Comfort:

“I was lonely.”

Career Ambitions:

“To retire, eat and sleep.”

Why I wanted to work with Deserved Comfort:

“I needed to be around good people.”

Favorite part of my job:

"Feeling that my clients are my extended family.”

Something you may not know about me:

"I have been to Kenya."

Earlene, our shyest and most private technician, worked with Deserved Comfort for several years in the late 90’s, left us when she moved out of the area, but joined us again in 2008 when she returned to Columbia. She is very well loved by her long time clients and goes to extreme measures to ensure their satisfaction with her work. She is not only faithful to Deserved Comfort, but is very dedicated to her family and is also a mentor to young adults. She is a happy and easy going woman and is a true delight to be around!

Linds F.

Before I was hired at Deserved Comfort:

“I was a stay-at-home mom.”

Career Ambitions:

“I want to own a business one day.”

Why I wanted to work with Deserved Comfort:

“I love cleaning and want a career doing something I love.”

Favorite part of my job:

“Cleaning!”

Something you may not know about me:

“Family means everything to me!!”

Linds, originally from Swansea, currently resides in the Lexington area with her husband and 2 children. She loves just hanging out with her family . She enjoys taking her kids to the park and to visit family nearby. Linds’ hobby is going to the racetrack to watch drag races. She likes to relax by watching scary and funny movies. Someday, she hopes to travel the world. Currently, Florida and Tennessee are her favorite places to visit.

Vivian B.

Before I was hired at Deserved Comfort:

"I worked in healthcare."

Career Ambitions:

“To attend Esthetician school and have my own business.”

Why I wanted to work with Deserved Comfort:

“It’s a great working environment and I enjoy making a difference in people’s lives.”

Favorite part of my job:

“Seeing the end results of my work.”

Something you may not know about me:

“I’m a secret goofball.”

Vivian, originally from the Red Bank – Pelion area, currently resides in the Lexington area with her 6 fur babies. She loves visiting California Dreaming, reading Lord of the Rings, and going swimming. Her favorite memory is when her grandparents took her, along with her cousin, to Cancun for their 17th birthday. Vivian’s hobbies include playing pool with her team in the APA Pool League. She likes to relax by having an at-home spa night! Someday, she would like to travel the world starting with her bucket list item: seeing all 50 states!

Stacey C.

Before I was hired at Deserved Comfort:

“I was working as a server.”

Career Ambitions:

“To manage a non-profit organization.”

Why I wanted to work with Deserved Comfort:

“To feel like I accomplished something for the good.”

Favorite part of my job:

“Seeing clients happy with my work.”

Something you may not know about me:

“I have no family here in South Carolina.”

Stacey, originally from Greenville, NC, currently resides in the Lexington area with her four children. She loves country music, especially Luke Combs, loves to bake, loves hydrangeas and is a big Georgia Bulldogs fan. She is a dedicated mom, friend and employee who loves to laugh and have fun. Stacey’s hobbies include photography and her favorite guilty pleasure is sleeping, (although that’s a rarity)! Her favorite way to relax is to just sit by and enjoy the ocean…it brings her joy. Her proudest accomplishment is her kids and going to college. Someday, she would love to finish college and also mark “touring Europe” off of her bucket list.

Tangi O.

Before I was hired at Deserved Comfort:

“Worked for another cleaning service.”

Career Ambitions:

“To move up in the company.”

Why I wanted to work with Deserved Comfort:

“There is room to grow and learn.”

Favorite part of my job:

“I get total satisfaction of a job well done.”

Something you may not know about me:

“I’m actually very quiet.”

Tangi, originally from St. George, SC, currently resides in the Swansea area with her husband and son. She loves the Fall, sunflowers, action movies and all kinds of music. She likes to go out to Japanese restaurants, but also loves Italian and fried foods. Tangi’s hobbies include painting, sculpting, drawing and re-painting dolls. She likes to relax by reading or drawing. Someday, she would like to travel overseas.

Rachel S.

Before I was hired at Deserved Comfort:

"I was unemployed."

Career Ambitions:

"To succeed."

Why I wanted to work with Deserved Comfort:

"I wanted to work by myself."

Favorite part of my job:

"Being alone."

Something you may not know about me:

"I was raised as a cowgirl."

Rachel, originally from Grants, NM, currently resides in the Elgin area with her husband. She loves kayaking and playing games on her phone. She enjoys visiting Orlando, FL and the River Walk Zoo. Rachel’s hobbies include photography, genealogy, reading, and hiking. She likes to relax by chilling on the beach. Someday, she hopes to swim with dolphins and travel across Europe.

Alexis C.

Before I was hired at Deserved Comfort:

"I was an assistant manager at Family Dollar"

Career Ambitions:

"High"

Why I wanted to work with Deserved Comfort:

"I love to clean"

Favorite part of my job:

"Making clients happy"

Something you may not know about me:

"I do not know how to ride a bicycle"

Alexis, a native resident of Lexington, loves sunflowers, fall, and the Clemson Tigers. She is a motivated woman who loves Viola Davis and Nicholas Sparks. Alexis’ hobbies include cooking and watching horror movies. She likes to relax by chilling in a hammock with a glass of wine, watching TikTok. Her favorite experience is visiting Brazil for a month. Someday, she hopes to visit Rome and live a life where she can look back in her 80’s and think “I made it!”

Ameenah C.

Before I was hired at Deserved Comfort:

"I was taking care of an elderly parent."

Career Ambitions:

"To continue to achieve what I want in life."

Why I wanted to work with Deserved Comfort:

"To try something new."

Favorite part of my job:

"Meeting new people."

Something you may not know about me:

"I don't like small talk."

Ameenah, originally from Baltimore, currently resides in the Northeast Columbia area. She loves the color purple, and her favorite flowers are orchids and lotuses. She was an “extra” for House of Cards on Netflix. Her coolest experience is when she went to Guam, and she once drove cross- country by herself. She also likes R&B music, baseball, and her favorite season is Winter. Ameenah likes to read and loves to inspire people and make them smile. Someday, she hopes to travel and start charities around the world.

Sophie H

Before I was hired at Deserved Comfort:

"Worked at a tree company for 13 years"

Career Ambitions:

"To find somewhere I enjoy working and make enough to live comfortably"

Why I wanted to work with Deserved Comfort:

"It has a professional atmosphere, and the people seem to be genuine."

Favorite part of my job:

"Seeing the before and after."

Something you may not know about me:

"I'm trying to figure out how to make the perfect cup of herbal tea."

Sophie, originally from Charleston, currently resides in the West Columbia area with her wife and 4 fur babies. She enjoys going to the Riverwalk and thrift shopping, which is her guilty pleasure. She loves the dark green color, dahlias are her favorite flowers, and her favorite season is the Fall. Sophie’s hobbies include drawing, painting, and woodworking. She likes to relax by reading, especially books by Tamora Pierce. She is very proud of the custom work that she has done to each home she has lived in. Her coolest experience is skydiving. Someday, Sophie would like to visit New Zealand.

Leslie (Lala) P.

Before I was hired at Deserved Comfort:

“I was a Service Operations Assistant for the Services Dept on Ft. Jackson.”

Career Ambitions:

“To start my own business.”

Why I wanted to work with Deserved Comfort:

“I wanted to do something new. I wanted to be hands on in every way.”

Favorite part of my job:

“Being able to have a peace of mind.”

Something you may not know about me:

“I love making people smile.”

Lala, originally from New Orleans, currently resides in the Summit area with her fiancé and 4 kids. She loves purple, tulips are her favorite flowers, and Fall is her favorite season. Lala’s hobbies include cooking and watching movies; suspenseful movies are her favorite genre and Al Pachino is her favorite actor. She likes to relax by spending time with her family and she enjoys going to escape rooms. Her coolest experience was living in South Korea. Her big dream is to see her children become successful. Someday, she hopes to get a teacup Yorkie and also wants to visit Japan and Paris.

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