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Our Mission

Our mission is to promote overall household health and cleanliness by providing high quality house cleaning performed by trusted, insured and professionally trained technicians, thereby relieving our clients of this time consuming responsibility and giving them time to enjoy with their families and friends.

About Us

Deserved Comfort House Cleaning is well known in the greater Columbia area. We are a member of the Greater Columbia Chamber of Commerce and the Better Business Bureau and have been providing service to many of the same clients for years. We have received numerous awards over the years, but have been voted “Best Home Cleaning Service in Columbia” by the readers of Columbia Living Magazine in 2018, 2019, 2020, 2021 and 2022. We were voted "The State's Best" in 2023 by readers of The State Newspaper.

Deserved Comfort Offers:

  • Free Phone Quotes
  • Quality Service at Affordable Rates
  • Reliable & Professionally Trained Cleaning Technicians
  • Fully Insured & Bonded Staff Members
  • Gift Certificates
  • No Contractual Obligation

Meet Marlo Mckelvey Kanipe

Thank you for visiting our website! I’m Marlo, the owner of Deserved Comfort House Cleaning! It is my great pleasure to introduce you to my company and let you know more about the services we offer.

In 1986, while I attended the University of South Carolina, my mom and I opened Deserved Comfort, when we only served the Lexington and Irmo areas. Since then, Mom has retired, but I still own and operate the company, and we now serve most of the Midlands area. Our business is like a big family, with many of our same clients from the early days. And our technicians seem to stick around too, because they realize how much they are valued and cared about.

As for me, I was born and raised here in the Midlands. I live in Cayce with my hubby, Ralph, my dog and cat. We have two grandsons that we love spending time with. My entire family is very important to me! I’m a cancer survivor and feel very blessed to have been given a second chance and I want to make a difference in people’s lives.

I am very proud of how Deserved Comfort has progressed over the years. We’ve won several awards for excellence and are active members in professional organizations such as ARCSI, IICRC, BBB and Cleaning for a Reason. We are always striving to be better, so we update and continue our education to stay current on the latest cleaning products and techniques.

So, take a look around. Get a quote. Call or email us with your questions. We want to give you back your time and give you the comfort of a clean home! You deserve us!
House Cleaning in Columbia, SC

MEET THE TEAM!

With over 38 years experience and Professionally Trained Cleaning Technicians, it's easy to see why Deserved Comfort is Columbia's choice for House Cleaning.

Alisha D.

Before I was hired at Deserved Comfort:

I was the Vice President of the wealth management division at a local bank.

Career Ambitions:

To always be doing work that makes a positive difference in the world.

Why I wanted to work with Deserved Comfort:

I believe that my experience can help to grow the business and make a difference. After I met Marlo, I knew I wanted to be able to learn from her.

Favorite part of my job:

Knowing that what I do helps to make someone’s life better.

Something you may not know about me:

I have 15 tattoos…so far.

Alisha is originally from St. Matthews, where she currently resides with her family. She loves Mexican food, going to concerts, spending time on the water, and all things true crime. She has lived in 5 states throughout the US but is happy to be back home in South Carolina. Alisha’s hobbies include reading, fishing, and watching entirely too much Dateline. She likes to relax by watching a good serial killer documentary. Someday, she hopes to be able to travel to Italy & Germany, and also meet her favorite Dateline host, Keith Morrison.

Nicka E.

Before I was hired at Deserved Comfort:

“I was an Educator.”

Career Ambitions:

“To be the best House Cleaning Technician!”

Why I wanted to work with Deserved Comfort:

“I wanted to try something different.”

Favorite part of my job:

“My clients. I enjoy making sure their homes are clean and refreshing.”

Something you may not know about me:

“I am a huge history nerd. My favorite period is the Tudor Dynasty.”

Nicka, originally from the Camden SC, currently resides in Hopkins with her husband and daughter. She is easy to get along with, a hard worker and a dedicated technician who takes great care in making her clients happy. She is addicted to Amazon, having received as many as 14 packages in one week! In her “off time”, she likes to spend time cooking, crafting and doing other fun activities with her family. Relaxing for her is spending time in the mountains. One day, she would love to travel to Rome! Her ultimate goal in life is for her and her family to continue to be happy and healthy!

Sophie H.

Before I was hired at Deserved Comfort:

"Worked at a tree company for 13 years"

Career Ambitions:

"To find somewhere I enjoy working and make enough to live comfortably"

Why I wanted to work with Deserved Comfort:

"It has a professional atmosphere, and the people seem to be genuine."

Favorite part of my job:

"Seeing the before and after."

Something you may not know about me:

"I'm trying to figure out how to make the perfect cup of herbal tea."

Sophie, originally from Charleston, currently resides in the West Columbia area with her wife and 4 fur babies. She enjoys going to the Riverwalk and thrift shopping, which is her guilty pleasure. She loves the dark green color, dahlias are her favorite flowers, and her favorite season is the Fall. Sophie’s hobbies include drawing, painting, and woodworking. She likes to relax by reading, especially books by Tamora Pierce. She is very proud of the custom work that she has done to each home she has lived in. Her coolest experience is skydiving. Someday, Sophie would like to visit New Zealand.

Leslie (Lala) P.

Before I was hired at Deserved Comfort:

“I was a Service Operations Assistant for the Services Dept on Ft. Jackson.”

Career Ambitions:

“To start my own business.”

Why I wanted to work with Deserved Comfort:

“I wanted to do something new. I wanted to be hands on in every way.”

Favorite part of my job:

“Being able to have a peace of mind.”

Something you may not know about me:

“I love making people smile.”

Lala, originally from New Orleans, currently resides in the Summit area with her fiancé and 4 kids. She loves purple, tulips are her favorite flowers, and Fall is her favorite season. Lala’s hobbies include cooking and watching movies; suspenseful movies are her favorite genre and Al Pachino is her favorite actor. She likes to relax by spending time with her family and she enjoys going to escape rooms. Her coolest experience was living in South Korea. Her big dream is to see her children become successful. Someday, she hopes to get a teacup Yorkie and also wants to visit Japan and Paris.

Ash B.

Before I was hired at Deserved Comfort:

I was cleaning and going to college.

Career Ambitions:

To always be somewhere that I am appreciated and loved.

Why I wanted to work with Deserved Comfort:

It’s an incredible job. You meet lovely people, while providing them with a clean environment to flourish in.

Favorite part of my job:

Helping others.

Something you may not know about me:

I am an incredible baker…I just don’t like to cook.

Ashley (known as Ash), originally from Lexington, currently resides in the Irmo area with her son, Jace. She loves being a mom, and thinks it is the coolest part of life. Her favorite color is mustard yellow, fall is her favorite season, and she loves sunflowers. Ash’s hobbies include crocheting, kayaking, and thrifting! She likes to relax by reading romantic murder mystery books. Someday, she hopes to live on the side of a mountain in a beautiful cabin.

Cathy P.

Before I was hired at Deserved Comfort:

“I worked at Wal-Mart for 17 years.”

Career Ambitions:

“Hoping to move into a Supervisor position in a few years.”

Why I wanted to work with Deserved Comfort:

“I wanted to work for a company with good ratings, along with great people to clean for. It’s like family and that sets us apart from everyone else.”

Favorite part of my job:

“My people… getting to know them, being their friend.”

Something you may not know about me:

“I enjoy hanging out with Rock bands!”

Cathy, originally from Columbia, currently resides in Eastover with her hubby and is the mother of one daughter and two sons, four dogs and a cat. She is a self-described “rock and roll chick”, loves attending rock concerts and claims to still live like she’s in the 80’s. Someday she wants to visit California and Las Vegas. In her spare time, she likes to go “muddin in my Jeep!” Cathy is a very hard worker, never misses a day at work, is extremely serious about her job and makes sure that her clients get only the best from her.

Earlene B.

Before I was hired at Deserved Comfort:

“I was lonely.”

Career Ambitions:

“To retire, eat and sleep.”

Why I wanted to work with Deserved Comfort:

“I needed to be around good people.”

Favorite part of my job:

"Feeling that my clients are my extended family.”

Something you may not know about me:

"I have been to Kenya."

Earlene, our shyest and most private technician, worked with Deserved Comfort for several years in the late 90’s, left us when she moved out of the area, but joined us again in 2008 when she returned to Columbia. She is very well loved by her long time clients and goes to extreme measures to ensure their satisfaction with her work. She is not only faithful to Deserved Comfort, but is very dedicated to her family and is also a mentor to young adults. She is a happy and easy going woman and is a true delight to be around!

Linds F.

Before I was hired at Deserved Comfort:

“I was a stay-at-home mom.”

Career Ambitions:

“I want to own a business one day.”

Why I wanted to work with Deserved Comfort:

“I love cleaning and want a career doing something I love.”

Favorite part of my job:

“Cleaning!”

Something you may not know about me:

“Family means everything to me!!”

Linds, originally from Swansea, currently resides in the Lexington area with her husband and 2 children. She loves just hanging out with her family . She enjoys taking her kids to the park and to visit family nearby. Linds’ hobby is going to the racetrack to watch drag races. She likes to relax by watching scary and funny movies. Someday, she hopes to travel the world. Currently, Florida and Tennessee are her favorite places to visit.

Rachel S.

Before I was hired at Deserved Comfort:

"I was unemployed."

Career Ambitions:

"To succeed."

Why I wanted to work with Deserved Comfort:

"I wanted to work by myself."

Favorite part of my job:

"Being alone."

Something you may not know about me:

"I was raised as a cowgirl."

Rachel, originally from Grants, NM, currently resides in the Elgin area with her husband. She loves kayaking and playing games on her phone. She enjoys visiting Orlando, FL and the River Walk Zoo. Rachel’s hobbies include photography, genealogy, reading, and hiking. She likes to relax by chilling on the beach. Someday, she hopes to swim with dolphins and travel across Europe.

Briana J.

Before I was hired at Deserved Comfort:

“Drove for Lyft and Uber, made art (still do) and I sell my work online.”

Career Ambitions:

“To become a software engineer in the next few years, and freelance concept designer with passive income from selling digital art online as my ultimate career goal.”

Why I wanted to work with Deserved Comfort:

“I want to help people, enjoy being able to work on my own and I like the satisfaction of making things clean. Deserved Comfort had great reviews and accolades and it seemed like it'd be nice to work for. I am not wrong so far :).”

Favorite part of my job:

“Seeing how nice I can make a room, especially bathrooms. I like that I made someone's home more comfortable for them.”

Something you may not know about me:

“I feel like I am approaching a new season in my life. I am saving up money so I can move, and once that is done I feel like the new season will truly begin :D”

Briana, originally from Darlington, SC, currently resides in the Columbia area with her cat and dog. She loves the color green, her favorite flower is the snapdragon, and Spring is her favorite season. She enjoys hearing and learning new languages and can currently speak a little French, Spanish, and Korean. Briana received a Bachelor of Arts Degree in Visual Arts from Brown University. Her hobbies include arts and crafts, needlework, gaming, and reading. She enjoys trying every art medium she encounters, and her favorite game franchise is Legend of Zelda. She likes to relax by playing games or drawing on her tablet, with a cup of coffee and her favorite podcast. Someday, she hopes to visit all 7 wonders of the world and hopes to become a concept designer for video games and films. Her coolest experience was taking Taekwondo classes in college.

Dominique G.

Before I was hired at Deserved Comfort:

I had client and customer experience.

Career Ambitions:

They are always evolving.

Why I wanted to work with Deserved Comfort:

Because they are all about being of service to people who really need it.

Favorite part of my job:

Client’s satisfaction & reaction.

Something you may not know about me:

I’m an optimist.

Dominique, originally from Newark, New Jersey, currently resides in the Columbia area. She loves going to the Soda City Market on Main & treasure hunting in her free time. Dominique’s favorite color is pink, she loves tulips, and her favorite artist is Whitney Houston. Dominique loves vegan food, and her favorite recipe is Vegetable Curry. She enjoys working on DIY projects. Someday, she hopes to live off the grid.

Christina B.

Before I was hired at Deserved Comfort:

I worked as a supervisor at Cava, a Mediterranean restaurant,

Career Ambitions:

To work for a company that has integrity and is compassionate towards their clients and employees. Somewhere that I can help others and support myself/ my family.

Why I wanted to work with Deserved Comfort:

They truly support their team, which allows employees to provide and even go beyond expectations. I enjoy helping others, you never know what someone is going through, and a clean home lets people focus their energy on other aspects of life.

Favorite part of my job:

The satisfaction of making everything look nice for the clients and meeting the pets!

Something you may not know about me:

I have never broken a bone. If I am driving, there will always be music & singing!

Christina, originally from Irmo, currently resides in the Columbia area with her fiancé. She loves going to Lake Murray, being in nature, and hiking. Christina’s favorite color is pink, she loves star gazer lilies, and her favorite artist is The Ballroom Thieves (at least according to her Spotify). Christina loves steak, Inakaya, and her favorite recipe is bang bang shrimp tacos. She enjoys naps, photography, and binge-watching shows. Someday, she hopes to visit the Northern Lights, the Grand Canyon, and Niagara Falls.

Jessi Y.

Before I was hired at Deserved Comfort:

I was a shift leader at Sub Station II.

Career Ambitions:

I would like to own my own business.

Why I wanted to work with Deserved Comfort:

To have a career.

Favorite part of my job:

Seeing the before and after pics!

Something you may not know about me:

I am a plant mom, but none of my plants get the chance to live.

Jessi, originally from Pelion, currently resides in the Columbia area with her boyfriend, and their cat & dog. She loves to be outside & traveling. Her favorite color is red or pink, she loves peonies, and making homemade mac & cheese. Jessi’s hobbies include painting, photography, and crystals. She likes to relax by changing into her sweatpants & turning on Gossip Girl. Someday, she hopes to travel to Greece.

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