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Our Mission

Our mission is to promote overall household health and cleanliness by providing high quality house cleaning performed by trusted, insured and professionally trained technicians, thereby relieving our clients of this time consuming responsibility and giving them time to enjoy with their families and friends.

About Us

Deserved Comfort House Cleaning is well known in the greater Columbia area. We are a member of the Greater Columbia Chamber of Commerce and the Better Business Bureau and have been providing service to many of the same clients for years. We were honored to have been awarded “The State’s Best Cleaning Service” in 2016, and in 2018 we were awarded “Best Residential Cleaning Service” by the readers of Columbia Metropolitan Magazine”. Most recently, we were voted “2018 Best Home Cleaning Service in Columbia”, by the readers of Columbia Living Magazine.

Deserved Comfort Offers:

  • Free Phone Quotes
  • Quality Service at Affordable Rates
  • Reliable & Professionally Trained Cleaning Technicians
  • Fully Insured & Bonded Staff Members
  • Gift Certificates
  • No Contractual Obligation

Meet Marlo Mckelvey Kanipe

Thank you for visiting our website! I’m Marlo, the owner of Deserved Comfort House Cleaning! It is my great pleasure to introduce you to my company and let you know more about the services we offer.

In 1986, while I attended the University of South Carolina, my mom and I opened Deserved Comfort, when we only served the Lexington and Irmo areas. Since then, Mom has retired, but I still own and operate the company, and we now serve most of the Midlands area. Our business is like a big family, with many of our same clients from the early days. And our technicians seem to stick around too, because they realize how much they are valued and cared about.

As for me, I was born and raised here in the Midlands. I live in Cayce with my hubby, Ralph, my two dogs and two cats. We have two grandsons that we love spending time with. My entire family is very important to me! I’m a cancer survivor and feel very blessed to have been given a second chance and I want to make a difference in people’s lives.

I am very proud of how Deserved Comfort has progressed over the years. We’ve won several awards for excellence and are active members in professional organizations such as ARCSI, IICRC, BBB and Cleaning for a Reason. We are always striving to be better, so we update and continue our education to stay current on the latest cleaning products and techniques.

So, take a look around. Get a quote. Call or email us with your questions. We want to give you back your time and give you the comfort of a clean home! You deserve us!

MEET THE TEAM!

With over 32 years experience and Professionally Trained Cleaning Technicians, it's easy to see why Deserved Comfort is Columbia's choice for House Cleaning.

Michelle C.

Michelle is a native of Azle, TX, but currently resides in Northeast Columbia with her husband, Andrew, and their 2 furry babies. She is an Air Force Veteran...

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Ashley B.

Ashley is a native of Columbia where she resides with her two awesome kids and Charlie the cat.  She joined Deserved Comfort in 2007, and is responsible for training...

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Ashley T.

Ashley, originally from Maryville TN, currently resides in Northeast Columbia with her hubby, son, twin girls and her awesome friend, Nicole. She’s also a pet lover, having...

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Cathy P.

Cathy, originally from Columbia, currently resides in Eastover with her hubby and is the mother of one daughter and two sons, four dogs...

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Charlisa M.

Charlisa grew up in Columbia and is the loving mother of four daughters.   In 2016, Charlisa became an “IICRC Certified House Cleaning Technician"...

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Earlene B.

Earlene, our shyest and most private technician, worked with Deserved Comfort for several years in the late 90’s, left us when she moved...

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Nicka E.

Nicka, originally from the Camden SC, currently resides in Hopkins with her husband and daughter. She is easy to get along with, a hard worker and a...

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Renee C.

Renee is a native of Friedens PA, but relocated to South Carolina for the warmer weather. She currently resides in Eastover with her husband and...

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Ana I.

Ana currently resides in the St. Andrews area, but grew up with her family in Miami, FL. Although she does not yet have children of her own, she is very close to...

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Taylor T.

Originally from Florence SC, Taylor currently resides in the Northeast Columbia area. She loves being outdoors, going fishing, hiking, visiting the zoo, and hanging...

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Michelle C.

Before I was hired at Deserved Comfort:

“I worked at FEMA as an Administrative Assistant.”

Career Ambitions:

“To get my Bachelor’s in Computer Science.”

Why I wanted to work with Deserved Comfort:

“I wanted to work where people are like family, not just co-workers.”

Favorite part of my job:

“Meeting new people.”

Something you may not know about me:

“I like to stream my gameplay.”

Our Assistant Manager, Michelle Carnahan, is a native of Azle, TX, but currently resides in Northeast Columbia with her husband, Andrew, and their 2 furry babies. She is an Air Force Veteran where she was deployed to Qatar, in 2012, and served as an Emergency Action Controller in the Command Post. Michelle’s hobbies include gaming, sewing and anything creative. She loves computers and wants to continue her education in computer programming. She likes to relax by playing games, reading and watching TV. One day, she’d like to travel to Ireland, Scotland and Britain. Her ultimate life goal is to “be a person that people are glad to know.”

Ashley B.

Before I was hired at Deserved Comfort:

"I cleaned doctor's offices."

Career Ambitions:

"I want to go to school for human resources."

Why I wanted to work with Deserved Comfort:

"Because I like to clean and see the results of my work."

Favorite part of my job:

"I like to meet new people in my area and make their home feel like home again."

Something you may not know about me:

"I'm a great cook!"

Our Field Operations Manager, Ashley Boyd, is a native of Columbia where she resides with her two awesome kids and Charlie the cat. She joined Deserved Comfort in 2007, and is responsible for training all technicians and performing quality inspections. In 2016, Ashley became an “IICRC Certified House Cleaning Technician” and was also awarded the “Professional Cleaner of the Year” by ARSCI. She has been instrumental in the growth and success of Deserved Comfort. Her hobbies include cooking and decorating. She loves going to the beach and hanging out with her children. To relax, she likes to watch movies and catch up on her sleep! Someday she’d like to travel the world and go skydiving!

Ashley T.

Before I was hired at Deserved Comfort:

“I worked in the bar industry and also cleaned houses with my mother’s company in Tennessee.”

Career Ambitions:

“To become a manager.”

Why I wanted to work with Deserved Comfort:

“I LOVE cleaning and love seeing my client’s faces when I get done cleaning.”

Favorite part of my job:

“Making my clients happy with my hard work.”

Something you may not know about me:

"I'm a kid at heart."

Ashley, originally from Maryville TN, currently resides in Northeast Columbia with her hubby, son, twin girls and her awesome friend, Nicole. She’s also a pet lover, having a blue pit, two fish tanks and a snake named Ziggy. Her hobbies include camping, hiking and traveling when she can. A self-proclaimed “country gal”, she has visited New York City and Miami, but would love to one day visit Colorado… she loves the mountains! She likes to relax by having a glass of wine by the fire pit at her house. And one thing she’d like to mark off her bucket list is skydiving!

Cathy P.

Before I was hired at Deserved Comfort:

“I worked at Wal-Mart for 17 years.”

Career Ambitions:

“Hoping to move into a Supervisor position in a few years.”

Why I wanted to work with Deserved Comfort:

“I wanted to work for a company with good ratings, along with great people to clean for. It’s like family and that sets us apart from everyone else.”

Favorite part of my job:

“My people… getting to know them, being their friend.”

Something you may not know about me:

“I enjoy hanging out with Rock bands!”

Cathy, originally from Columbia, currently resides in Eastover with her hubby and is the mother of one daughter and two sons, four dogs and a cat. She is a self-described “rock and roll chick”, loves attending rock concerts and claims to still live like she’s in the 80’s. Someday she wants to visit California and Las Vegas. In her spare time, she likes to go “muddin in my Jeep!” Cathy is a very hard worker, never misses a day at work, is extremely serious about her job and makes sure that her clients get only the best from her.

Charlisa M.

Before I was hired at Deserved Comfort:

“I worked at a convenience store.”

Career Ambitions:

“Obtaining more knowledge and skills, and owning a business someday.”

Why I wanted to work with Deserved Comfort:

“Because it’s family owned and the work hours fit my schedule.”

Favorite part of my job:

“Being magical with my special touch when cleaning a home.”

Something you may not know about me:

“I love to draw and create art.”

Charlisa grew up in Columbia and is the loving mother of four daughters. In 2016, Charlisa became an “IICRC Certified House Cleaning Technician”. She is a very social person and likes meeting new people. Her hobbies include reading, decorating, painting and abstract art. Her idea of relaxing is watching TV in bed. One thing she’d like to do is to travel to different states and do a documentary on her favorite beverages. She is a very hard worker, but is easy going and well loved by her clients.

Earlene B.

Before I was hired at Deserved Comfort:

“I was lonely.”

Career Ambitions:

“To retire, eat and sleep.”

Why I wanted to work with Deserved Comfort:

“I needed to be around good people.”

Favorite part of my job:

"Feeling that my clients are my extended family.”

Something you may not know about me:

"I have been to Kenya."

Earlene, our shyest and most private technician, worked with Deserved Comfort for several years in the late 90’s, left us when she moved out of the area, but joined us again in 2008 when she returned to Columbia. She is very well loved by her long time clients and goes to extreme measures to ensure their satisfaction with her work. She is not only faithful to Deserved Comfort, but is very dedicated to her family and is also a mentor to young adults. She is a happy and easy going woman and is a true delight to be around!

Nicka E.

Before I was hired at Deserved Comfort:

“I was an Educator.”

Career Ambitions:

“To be the best House Cleaning Technician!”

Why I wanted to work with Deserved Comfort:

“I wanted to try something different.”

Favorite part of my job:

“My clients. I enjoy making sure their homes are clean and refreshing.”

Something you may not know about me:

“I am a huge history nerd. My favorite period is the Tudor Dynasty.”

Nicka, originally from the Camden SC, currently resides in Hopkins with her husband and daughter. She is easy to get along with, a hard worker and a dedicated technician who takes great care in making her clients happy. She is addicted to Amazon, having received as many as 14 packages in one week! In her “off time”, she likes to spend time cooking, crafting and doing other fun activities with her family. Relaxing for her is spending time in the mountains. One day, she would love to travel to Rome! Her ultimate goal in life is for her and her family to continue to be happy and healthy!

Renee C.

Before I was hired at Deserved Comfort:

“I worked for a cleaning company in PA.”

Career Ambitions:

"To sell Real Estate.”

Why I wanted to work with Deserved Comfort:

“Marlo was very kind to me from the beginning, so I knew she’d be a great boss.”

Favorite part of my job:

“Meeting new people.”

Something you may not know about me:

“I’m a huge Motley Crue fan.  I’ve even flown to Vegas to see them twice!”

Renee is a native of Friedens PA, but relocated to South Carolina for the warmer weather. She currently resides in Eastover with her husband and adult son but also has a grown daughter who still resides in PA, and a grandbaby on the way! She is a huge pet lover and used to be called “Dr. Doolittle” when she did animal rescue back in PA.  Her idea of relaxation is “chilling” with her 6 Pomeranians.  One day, she’d like to try skydiving!  In her spare time, she loves listening to 80’s music, watching romantic comedies and just spending time with family.

Ana I.

Before I was hired at Deserved Comfort:

"I worked at Aspen Dental. I love customer service, so patient care was great."

Career Ambitions:

“To be a research scientist of histology (study of cells). Everything begins with the cell so why not tackle diseases or issues by analyzing the cell?”

Why I wanted to work with Deserved Comfort:

“My best friend recommended it to me. She is happy at her job and for me a job that makes you happy is important. Never looked back since.”

Favorite part of my job:

“My clients. I get a lot of older folks, so hearing their stories brightens up my day. Also, the satisfaction of looking at the house I just cleaned, smiling because it looks amazing and then I can't wait for the client to see it.”

Something you may not know about me:

"I lived in Brazil when I was younger, so I am fluent in Portuguese.”

Ana currently resides in the St. Andrews area, but grew up with her family in Miami, FL. Although she does not yet have children of her own, she is very close to her 3 nieces. Ana loves anything artsy, action adventure movies, classical music, going to the zoo and traveling. Being that she is Puerto Rican, she is fluent in Spanish. Her guilty pleasure is watching cartoons and likes to relax outside in her hammock. Her ultimate goal in life is to win the Nobel Prize by creating something that will change the world!

Taylor T.

Before I was hired at Deserved Comfort:

“I was a Customer Service Manager at Walmart.”

Career Ambitions:

“To be the best I can be at anything I do.”

Why I wanted to work with Deserved Comfort:

“To have a physical job that helps people’s lives be a little less stressful.”

Favorite part of my job:

“Watching a space transform into a brand new looking room!”

Something you may not know about me:

"I have broken every single finger.”

Originally from Florence SC, Taylor currently resides in the Northeast Columbia area. She loves being outdoors, going fishing, hiking, visiting the zoo, and hanging out with her Mama. She played softball for 13 years! She loves scary movies and her guilty pleasure is overindulging in boiled peanuts! After a long day of cleaning, she likes to relax in a hot bubble bath. Taylor is a very happy person that is easy to get along with. She loves taking pride in her work and transforming her client’s homes so that they can come home and just relax. She would love to own her own property management company someday.

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