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Our Mission

Our mission is to promote overall household health and cleanliness by providing high quality house cleaning performed by trusted, insured and professionally trained technicians, thereby relieving our clients of this time consuming responsibility and giving them time to enjoy with their families and friends.

Deserved Comfort

About Us

Deserved Comfort House Cleaning is well known in the greater Columbia area. We are a member of the Greater Columbia Chamber of Commerce and the Better Business Bureau and have been providing service to many of the same clients for years. We have received numerous awards over the years, but have been voted “Best Home Cleaning Service in Columbia” by the readers of Columbia Living Magazine in 2018, 2019, 2020, 2021 and 2022.

Deserved Comfort Offers:

  • Free Phone Quotes
  • Quality Service at Affordable Rates
  • Reliable & Professionally Trained Cleaning Technicians
  • Fully Insured & Bonded Staff Members
  • Gift Certificates
  • No Contractual Obligation

Meet Marlo Mckelvey Kanipe

Thank you for visiting our website! I’m Marlo, the owner of Deserved Comfort House Cleaning! It is my great pleasure to introduce you to my company and let you know more about the services we offer.

In 1986, while I attended the University of South Carolina, my mom and I opened Deserved Comfort, when we only served the Lexington and Irmo areas. Since then, Mom has retired, but I still own and operate the company, and we now serve most of the Midlands area. Our business is like a big family, with many of our same clients from the early days. And our technicians seem to stick around too, because they realize how much they are valued and cared about.

As for me, I was born and raised here in the Midlands. I live in Cayce with my hubby, Ralph, my two dogs and two cats. We have two grandsons that we love spending time with. My entire family is very important to me! I’m a cancer survivor and feel very blessed to have been given a second chance and I want to make a difference in people’s lives.

I am very proud of how Deserved Comfort has progressed over the years. We’ve won several awards for excellence and are active members in professional organizations such as ARCSI, IICRC, BBB and Cleaning for a Reason. We are always striving to be better, so we update and continue our education to stay current on the latest cleaning products and techniques.

So, take a look around. Get a quote. Call or email us with your questions. We want to give you back your time and give you the comfort of a clean home! You deserve us!
House Cleaning in Columbia, SC

MEET THE TEAM!

With over 35 years experience and Professionally Trained Cleaning Technicians, it's easy to see why Deserved Comfort is Columbia's choice for House Cleaning.

Deserved Comfort

Michelle C.

Michelle Carnahan, is a native of Azle, TX, but currently resides in the St. Andrews area with her fur baby, Loki. She is an Air Force Veteran where she was deployed...

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Deserved Comfort

Ashley B.

Ashley is a native of Columbia where she resides with her two awesome kids and Charlie the cat.  She joined Deserved Comfort in 2007, and is responsible for training...

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House Cleaning in Columbia, SC

Nicka E.

Nicka, originally from the Camden SC, currently resides in Hopkins with her husband and daughter. She is easy to get along with, a hard worker and a...

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Deserved Comfort

Sumer M.

Sumer, originally from Charlotte, NC, currently resides in the Cayce area with her fur baby, Daisy. She loves books, comedy movies, all kinds of...

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Deserved Comfort

Cathy P.

Cathy, originally from Columbia, currently resides in Eastover with her hubby and is the mother of one daughter and two sons, four dogs...

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House Cleaning in Columbia, SC

Earlene B.

Earlene, our shyest and most private technician, worked with Deserved Comfort for several years in the late 90’s, left us when she moved...

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Deserved Comfort

Linds F.

Linds, originally from Swansea, currently resides in the Lexington area with her husband and 2 children. She loves just hanging out with her family . She enjoys taking her kids to the park...

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Deserved Comfort

Vivian B.

Vivian, originally from the Red Bank – Pelion area, currently resides in the Lexington area with her 6 fur babies. She loves visiting...

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Deserved Comfort

Lisa G.

Lisa, originally from Irmo, currently resides in Chapin with her two children. She loves to bake, especially cookies, and Olive Garden...

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Deserved Comfort

Stacey C.

Stacey, originally from Greenville, NC, currently resides in the Lexington area with her four children. She loves country music, especially Luke...

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Deserved Comfort

Kandi P.

Kandi, originally from Williamstown, VT, currently resides in the West Columbia area with her boyfriend and 8 kids. She loves being a mom and is a...

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Deserved Comfort

Melodie N.

Melodie, originally from Columbia, currently resides in the Arcadia Lakes area with her three kids. She loves reading The Lion The Witch and the Wardrobe...

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Deserved Comfort

Stephanie P.

Stephanie, originally from Redford, MI, currently resides in the Leesville area with her three children. She loves the SC Gamecocks and the MI Wolverines. She has been on TV to

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Deserved Comfort

Tangi O.

Tangi, originally from St. George, SC, currently resides in the Swansea area with her husband and son. She loves the Fall, sunflowers, action movies...

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Michelle C.

Before I was hired at Deserved Comfort:

 “I worked at FEMA as an Administrative Assistant.”

Career Ambitions:

“To get my Bachelor’s in Computer Science.”

Why I wanted to work with Deserved Comfort:

“I wanted to work where people are like family, not just co-workers.”

Favorite part of my job:

“Meeting new people.”

Something you may not know about me:

 “I like to stream my gameplay.”

Deserved Comfort

Our General Manager, Michelle Carnahan, is a native of Azle, TX, but currently resides in the St. Andrews area with her fur baby, Loki. She is an Air Force Veteran where she was deployed to Qatar, in 2012, and served as an Emergency Action Controller in the Command Post. Michelle’s hobbies include gaming, sewing and anything creative. She loves computers and wants to continue her education in computer programming. She likes to relax by playing games, reading, and watching TV. One day, she’d like to travel to Ireland, Scotland, Japan, and Britain. Her ultimate life goal is to “be a person that people are glad to know.”

Ashley B.

Before I was hired at Deserved Comfort:

"I cleaned doctor's offices."

Career Ambitions:

"I want to go to school for human resources."

Why I wanted to work with Deserved Comfort:

"Because I like to clean and see the results of my work."

Favorite part of my job:

"I like to meet new people in my area and make their home feel like home again."

Something you may not know about me:

"I'm a great cook!"

Deserved Comfort

Our Field Operations Manager, Ashley Boyd, is a native of Columbia where she resides with her two awesome kids and Charlie the cat. She joined Deserved Comfort in 2007, and is responsible for training all technicians and performing quality inspections. In 2016, Ashley became an “IICRC Certified House Cleaning Technician” and was also awarded the “Professional Cleaner of the Year” by ARSCI. She has been instrumental in the growth and success of Deserved Comfort. Her hobbies include cooking and decorating. She loves going to the beach and hanging out with her children. To relax, she likes to watch movies and catch up on her sleep! Someday she’d like to travel the world and go skydiving!

Cathy P.

Before I was hired at Deserved Comfort:

“I worked at Wal-Mart for 17 years.”

Career Ambitions:

“Hoping to move into a Supervisor position in a few years.”

Why I wanted to work with Deserved Comfort:

“I wanted to work for a company with good ratings, along with great people to clean for. It’s like family and that sets us apart from everyone else.”

Favorite part of my job:

“My people… getting to know them, being their friend.”

Something you may not know about me:

“I enjoy hanging out with Rock bands!”

Deserved Comfort

Cathy, originally from Columbia, currently resides in Eastover with her hubby and is the mother of one daughter and two sons, four dogs and a cat. She is a self-described “rock and roll chick”, loves attending rock concerts and claims to still live like she’s in the 80’s. Someday she wants to visit California and Las Vegas. In her spare time, she likes to go “muddin in my Jeep!” Cathy is a very hard worker, never misses a day at work, is extremely serious about her job and makes sure that her clients get only the best from her.

Earlene B.

Before I was hired at Deserved Comfort:

“I was lonely.”

Career Ambitions:

“To retire, eat and sleep.”

Why I wanted to work with Deserved Comfort:

“I needed to be around good people.”

Favorite part of my job:

"Feeling that my clients are my extended family.”

Something you may not know about me:

"I have been to Kenya."

House Cleaning in Columbia, SC

Earlene, our shyest and most private technician, worked with Deserved Comfort for several years in the late 90’s, left us when she moved out of the area, but joined us again in 2008 when she returned to Columbia. She is very well loved by her long time clients and goes to extreme measures to ensure their satisfaction with her work. She is not only faithful to Deserved Comfort, but is very dedicated to her family and is also a mentor to young adults. She is a happy and easy going woman and is a true delight to be around!

Nicka E.

Before I was hired at Deserved Comfort:

“I was an Educator.”

Career Ambitions:

“To be the best House Cleaning Technician!”

Why I wanted to work with Deserved Comfort:

“I wanted to try something different.”

Favorite part of my job:

“My clients. I enjoy making sure their homes are clean and refreshing.”

Something you may not know about me:

“I am a huge history nerd. My favorite period is the Tudor Dynasty.”

House Cleaning in Columbia, SC

Nicka, originally from the Camden SC, currently resides in Hopkins with her husband and daughter. She is easy to get along with, a hard worker and a dedicated technician who takes great care in making her clients happy. She is addicted to Amazon, having received as many as 14 packages in one week! In her “off time”, she likes to spend time cooking, crafting and doing other fun activities with her family. Relaxing for her is spending time in the mountains. One day, she would love to travel to Rome! Her ultimate goal in life is for her and her family to continue to be happy and healthy!

Linds F.

Before I was hired at Deserved Comfort:

“I was a stay-at-home mom.”

Career Ambitions:

“I want to own a business one day.”

Why I wanted to work with Deserved Comfort:

“I love cleaning and want a career doing something I love.”

Favorite part of my job:

“Cleaning!”

Something you may not know about me:

“Family means everything to me!!”

Deserved Comfort

Linds, originally from Swansea, currently resides in the Lexington area with her husband and 2 children. She loves just hanging out with her family . She enjoys taking her kids to the park and to visit family nearby. Linds’ hobby is going to the racetrack to watch drag races. She likes to relax by watching scary and funny movies.  Someday, she hopes to travel the world. Currently, Florida and Tennessee are her favorite places to visit.

Ginny M.

Before I was hired at Deserved Comfort:

“I worked at a tire manufacturing facility.”

Career Ambitions:

“To do the best I can at what I’m driven to do.”

Why I wanted to work with Deserved Comfort:

“I enjoy cleaning.”

Favorite part of my job:

“Interacting with the customers.”

Something you may not know about me:

“I have 7 granddaughters.”

Deserved Comfort

Ginny, originally from West Columbia, currently resides in the Gaston area with 2 of her granddaughters. She loves the summertime, chocolate, ice coffee, and yellow roses. She enjoys movies based on true stories, visiting the Riverbanks Zoo, and her coolest experience was going to the Grand Canyon. A couple fun facts about Ginny is that she was a gymnast until she was 17 and she used to coach youth softball. Ginny’s hobbies include playing softball and golf. She likes to relax by reading a book and her favorite author is Danielle Steel. Someday, she would love to visit Hawaii.

Vivian B.

Before I was hired at Deserved Comfort:

"I worked in healthcare."

Career Ambitions:

“To attend Esthetician school and have my own business.”

Why I wanted to work with Deserved Comfort:

“It’s a great working environment and I enjoy making a difference in people’s lives.”

Favorite part of my job:

“Seeing the end results of my work.”

Something you may not know about me:

“I’m a secret goofball.”

Deserved Comfort

Vivian, originally from the Red Bank – Pelion area, currently resides in the Lexington area with her 6 fur babies. She loves visiting California Dreaming, reading Lord of the Rings, and going swimming. Her favorite memory is when her grandparents took her, along with her cousin, to Cancun for their 17th birthday. Vivian’s hobbies include playing pool with her team in the APA Pool League. She likes to relax by having an at-home spa night! Someday, she would like to travel the world starting with her bucket list item: seeing all 50 states!

Lisa G.

Before I was hired at Deserved Comfort:

“I was a Hospital Corpsman in the United States Navy.”

Career Ambitions:

“To finish college and become a nurse.”

Why I wanted to work with Deserved Comfort:

“I love to clean and take care of people.”

Favorite part of my job:

“Making a difference by helping others.”

Something you may not know about me:

“I am obsessed with anything and everything about Halloween.”

Deserved Comfort

Lisa, originally from Irmo, currently resides in Chapin with her two children. She loves to bake, especially cookies, and Olive Garden is her favorite restaurant. She enjoys watching reality TV and horror movies. Lisa’s hobbies include yoga, reading, and baking. She likes to relax by playing with her kids and watching TV. Someday, she hopes to visit Europe. A fun fact about Lisa is that she always drinks coffee with a straw.

Stacey C.

Before I was hired at Deserved Comfort:

“I was working as a server.”

Career Ambitions:

“To manage a non-profit organization.”

Why I wanted to work with Deserved Comfort:

“To feel like I accomplished something for the good.”

Favorite part of my job:

“Seeing clients happy with my work.”

Something you may not know about me:

“I have no family here in South Carolina.”

Deserved Comfort

Stacey, originally from Greenville, NC, currently resides in the Lexington area with her four children. She loves country music, especially Luke Combs, loves to bake, loves hydrangeas and is a big Georgia Bulldogs fan. She is a dedicated mom, friend and employee who loves to laugh and have fun. Stacey’s hobbies include photography and her favorite guilty pleasure is sleeping, (although that’s a rarity)! Her favorite way to relax is to just sit by and enjoy the ocean…it brings her joy. Her proudest accomplishment is her kids and going to college. Someday, she would love to finish college and also mark “touring Europe” off of her bucket list.

Kandi P.

Before I was hired at Deserved Comfort:

“I was looking for a job that provided more of a family atmosphere and offered me more than just a paycheck.”

Career Ambitions:

“I would like to work my way up in the cleaning technician industry.”

Why I wanted to work with Deserved Comfort:

“The family atmosphere, but I do like working alone.”

Favorite part of my job:

“I love being able to work by myself.”

Something you may not know about me:

“I love to travel and see new places with my family.”

Deserved Comfort

Kandi, originally from Williamstown, VT, currently resides in the West Columbia area with her boyfriend and 8 kids. She loves being a mom and is a registered parent and respite provider. She has been on TV for High Honors in high school and for softball. She has also done the high rope wire walk. Kandi’s hobbies include crocheting, swimming, and boating. She likes to relax by getting her nails and eyebrows done. Someday, she hopes to own a house on the lake with her own personal boat access.

Melodie N.

Before I was hired at Deserved Comfort:

“I worked at McEntire.”

Career Ambitions:

“Starting my own business.”

Why I wanted to work with Deserved Comfort:

“To make a difference.”

Favorite part of my job:

“Seeing the clients happy with my work.”

Something you may not know about me:

“I like learning new things.”

Deserved Comfort

Melodie, originally from Columbia, currently resides in the Arcadia Lakes area with her three kids. She loves reading The Lion The Witch and the Wardrobe. She also enjoys watching the Green Bay Packers. She has been on TV for the Black Expo. Melodie’s hobbies include reading, writing poetry, and listening to music. She likes to relax by listening to music and enjoying a hot bath. Someday, she hopes to move to Texas with her family and would also love to visit Egypt.

Stephanie P.

Before I was hired at Deserved Comfort:

“Worked for Amazon as an Outbound PA.”

Career Ambitions:

“I plan on working until I can get myself into school and still work until I graduate.”

Why I wanted to work with Deserved Comfort:

“I really like the flexibility the job offers with me being a mom.”

Favorite part of my job:

“Learning new ways of cleaning things.”

Something you may not know about me:

“I moved to Columbia, SC when I was 12.”

Deserved Comfort

Stephanie, originally from Redford, MI, currently resides in the Leesville area with her three children. She loves the SC Gamecocks and the MI Wolverines. She has been on TV to help the local news station promote Marcos when the first came to Columbia. Stephanie’s hobbies include DIY crafts and she enjoys playing sports. She likes to relax by listening to music while sitting by a bonfire. Someday, she hopes to travel the world.

Tangi O.

Before I was hired at Deserved Comfort:

“Worked for another cleaning service.”

Career Ambitions:

“To move up in the company.”

Why I wanted to work with Deserved Comfort:

“There is room to grow and learn.”

Favorite part of my job:

“I get total satisfaction of a job well done.”

Something you may not know about me:

“I’m actually very quiet.”

Deserved Comfort

Tangi, originally from St. George, SC, currently resides in the Swansea area with her husband and son. She loves the Fall, sunflowers, action movies and all kinds of music. She likes to go out to Japanese restaurants, but also loves Italian and fried foods. Tangi’s hobbies include painting, sculpting, drawing and re-painting dolls. She likes to relax by reading or drawing. Someday, she would like to travel overseas.

Sumer M.

Before I was hired at Deserved Comfort:

“I worked in retail management.”

Career Ambitions:

“To own my own business one day.”

Why I wanted to work with Deserved Comfort:

“I instantly liked Marlo and Michelle and wanted to work with them.”

Favorite part of my job:

“Helping people.”

Something you may not know about me:

“I’ve lived in 5 states.”

Deserved Comfort

Sumer, originally from Charlotte, NC, currently resides in the Cayce area with her fur baby, Daisy. She loves books, comedy movies, all kinds of music and the Carolina Panthers. She likes to vacation in the mountains. Sumer’s hobbies include reading, knitting, cross stitching and cooking. She likes to relax by curling up with a good book. Her bucket list items include traveling, reading more books, learning more complex knitting skills and improving her sewing skills. Someday, she hopes to own a mountain home with a big library.

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