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Our Mission

Our mission is to promote overall household health and cleanliness by providing high quality house cleaning performed by trusted, insured and professionally trained technicians, thereby relieving our clients of this time consuming responsibility and giving them time to enjoy with their families and friends.

About Us

Deserved Comfort House Cleaning is well known in the greater Columbia area. We are a member of the Greater Columbia Chamber of Commerce and the Better Business Bureau and have been providing service to many of the same clients for years. We have received numerous awards over the years, but have been voted “Best Home Cleaning Service in Columbia” by the readers of Columbia Living Magazine in 2018, 2019, 2020 and 2021.

Deserved Comfort Offers:

  • Free Phone Quotes
  • Quality Service at Affordable Rates
  • Reliable & Professionally Trained Cleaning Technicians
  • Fully Insured & Bonded Staff Members
  • Gift Certificates
  • No Contractual Obligation

Meet Marlo Mckelvey Kanipe

Thank you for visiting our website! I’m Marlo, the owner of Deserved Comfort House Cleaning! It is my great pleasure to introduce you to my company and let you know more about the services we offer.

In 1986, while I attended the University of South Carolina, my mom and I opened Deserved Comfort, when we only served the Lexington and Irmo areas. Since then, Mom has retired, but I still own and operate the company, and we now serve most of the Midlands area. Our business is like a big family, with many of our same clients from the early days. And our technicians seem to stick around too, because they realize how much they are valued and cared about.

As for me, I was born and raised here in the Midlands. I live in Cayce with my hubby, Ralph, my two dogs and two cats. We have two grandsons that we love spending time with. My entire family is very important to me! I’m a cancer survivor and feel very blessed to have been given a second chance and I want to make a difference in people’s lives.

I am very proud of how Deserved Comfort has progressed over the years. We’ve won several awards for excellence and are active members in professional organizations such as ARCSI, IICRC, BBB and Cleaning for a Reason. We are always striving to be better, so we update and continue our education to stay current on the latest cleaning products and techniques.

So, take a look around. Get a quote. Call or email us with your questions. We want to give you back your time and give you the comfort of a clean home! You deserve us!

MEET THE TEAM!

With over 35 years experience and Professionally Trained Cleaning Technicians, it's easy to see why Deserved Comfort is Columbia's choice for House Cleaning.

Michelle C.

Michelle Carnahan, is a native of Azle, TX, but currently resides in the St. Andrews area with her fur baby, Loki. She is an Air Force Veteran where she was deployed...

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Ashley B.

Ashley is a native of Columbia where she resides with her two awesome kids and Charlie the cat.  She joined Deserved Comfort in 2007, and is responsible for training...

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Nicka E.

Nicka, originally from the Camden SC, currently resides in Hopkins with her husband and daughter. She is easy to get along with, a hard worker and a...

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Cathy P.

Cathy, originally from Columbia, currently resides in Eastover with her hubby and is the mother of one daughter and two sons, four dogs...

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Earlene B.

Earlene, our shyest and most private technician, worked with Deserved Comfort for several years in the late 90’s, left us when she moved...

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Taylor S.

Taylor, being a self-described “military brat”, grew up “everywhere”. She currently resides in the Blythewood area with her family. She is a very positive...

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Lilly F.

Lilly, originally from Tampa, FL, currently resides in the Lexington area with her dad and step-mom. She loves sushi, crystals, and gardening. She collects vintage pins and plays the cello.

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Linds F.

Linds, originally from Swansea, currently resides in the Lexington area with her husband and 2 children. She loves just hanging out with her family . She enjoys taking her kids to the park...

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Ginny M.

Ginny, originally from West Columbia, currently resides in the Gaston area with 2 of her granddaughters. She loves the summertime, chocolate, ice coffee, and yellow...

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Vivian B.

Vivian, originally from the Red Bank – Pelion area, currently resides in the Lexington area with her 6 fur babies. She loves visiting...

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Lisa G.

Lisa, originally from Irmo, currently resides in Chapin with her two children. She loves to bake, especially cookies, and Olive Garden...

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Bree D.

Bree, originally from Pelion, currently resides in Lexington with her dog Zeus. She loves pink, roses are her favorite flower...

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Michelle C.

Before I was hired at Deserved Comfort:

 “I worked at FEMA as an Administrative Assistant.”

Career Ambitions:

“To get my Bachelor’s in Computer Science.”

Why I wanted to work with Deserved Comfort:

“I wanted to work where people are like family, not just co-workers.”

Favorite part of my job:

“Meeting new people.”

Something you may not know about me:

 “I like to stream my gameplay.”

Our General Manager, Michelle Carnahan, is a native of Azle, TX, but currently resides in the St. Andrews area with her fur baby, Loki. She is an Air Force Veteran where she was deployed to Qatar, in 2012, and served as an Emergency Action Controller in the Command Post. Michelle’s hobbies include gaming, sewing and anything creative. She loves computers and wants to continue her education in computer programming. She likes to relax by playing games, reading, and watching TV. One day, she’d like to travel to Ireland, Scotland, Japan, and Britain. Her ultimate life goal is to “be a person that people are glad to know.”

Ashley B.

Before I was hired at Deserved Comfort:

"I cleaned doctor's offices."

Career Ambitions:

"I want to go to school for human resources."

Why I wanted to work with Deserved Comfort:

"Because I like to clean and see the results of my work."

Favorite part of my job:

"I like to meet new people in my area and make their home feel like home again."

Something you may not know about me:

"I'm a great cook!"

Our Field Operations Manager, Ashley Boyd, is a native of Columbia where she resides with her two awesome kids and Charlie the cat. She joined Deserved Comfort in 2007, and is responsible for training all technicians and performing quality inspections. In 2016, Ashley became an “IICRC Certified House Cleaning Technician” and was also awarded the “Professional Cleaner of the Year” by ARSCI. She has been instrumental in the growth and success of Deserved Comfort. Her hobbies include cooking and decorating. She loves going to the beach and hanging out with her children. To relax, she likes to watch movies and catch up on her sleep! Someday she’d like to travel the world and go skydiving!

Cathy P.

Before I was hired at Deserved Comfort:

“I worked at Wal-Mart for 17 years.”

Career Ambitions:

“Hoping to move into a Supervisor position in a few years.”

Why I wanted to work with Deserved Comfort:

“I wanted to work for a company with good ratings, along with great people to clean for. It’s like family and that sets us apart from everyone else.”

Favorite part of my job:

“My people… getting to know them, being their friend.”

Something you may not know about me:

“I enjoy hanging out with Rock bands!”

Cathy, originally from Columbia, currently resides in Eastover with her hubby and is the mother of one daughter and two sons, four dogs and a cat. She is a self-described “rock and roll chick”, loves attending rock concerts and claims to still live like she’s in the 80’s. Someday she wants to visit California and Las Vegas. In her spare time, she likes to go “muddin in my Jeep!” Cathy is a very hard worker, never misses a day at work, is extremely serious about her job and makes sure that her clients get only the best from her.

Earlene B.

Before I was hired at Deserved Comfort:

“I was lonely.”

Career Ambitions:

“To retire, eat and sleep.”

Why I wanted to work with Deserved Comfort:

“I needed to be around good people.”

Favorite part of my job:

"Feeling that my clients are my extended family.”

Something you may not know about me:

"I have been to Kenya."

Earlene, our shyest and most private technician, worked with Deserved Comfort for several years in the late 90’s, left us when she moved out of the area, but joined us again in 2008 when she returned to Columbia. She is very well loved by her long time clients and goes to extreme measures to ensure their satisfaction with her work. She is not only faithful to Deserved Comfort, but is very dedicated to her family and is also a mentor to young adults. She is a happy and easy going woman and is a true delight to be around!

Nicka E.

Before I was hired at Deserved Comfort:

“I was an Educator.”

Career Ambitions:

“To be the best House Cleaning Technician!”

Why I wanted to work with Deserved Comfort:

“I wanted to try something different.”

Favorite part of my job:

“My clients. I enjoy making sure their homes are clean and refreshing.”

Something you may not know about me:

“I am a huge history nerd. My favorite period is the Tudor Dynasty.”

Nicka, originally from the Camden SC, currently resides in Hopkins with her husband and daughter. She is easy to get along with, a hard worker and a dedicated technician who takes great care in making her clients happy. She is addicted to Amazon, having received as many as 14 packages in one week! In her “off time”, she likes to spend time cooking, crafting and doing other fun activities with her family. Relaxing for her is spending time in the mountains. One day, she would love to travel to Rome! Her ultimate goal in life is for her and her family to continue to be happy and healthy!

Taylor S.

Before I was hired at Deserved Comfort:

“I was in Sales.”

Career Ambitions:

“To grow with a great company where it doesn’t feel like work.”

Why I wanted to work with Deserved Comfort:

“It was a new learning experience.”

Favorite part of my job:

“Meeting all the clients’ dogs.”

Something you may not know about me:

 “I can be very shy, even though I am outgoing.”

Taylor, being a self-described “military brat”, grew up “everywhere”. She currently resides in the Blythewood area with her family. She is a very positive person with a very strong work ethic. While attending school full-time for dental assisting, she held down two full-time jobs! She has professional certifications: Dental Assistant and CPR and First Aid. Taylor’s hobbies include art and music and she likes to relax with a blank canvas in a place with beautiful scenery. Someday, she wants to travel the world.

Lilly F.

Before I was hired at Deserved Comfort:

“I served as a waitress after I moved home with my mom, but before that I was a hostess at Disney.”

Career Ambitions:

“To be a leader in a business I respect or sell my own creations.”

Why I wanted to work with Deserved Comfort:

“I believe in everyone deserving a clean and comfortable environment, whether or not they can provide it for themselves. Also, family mentality of technicians is a huge thing to me.”

Favorite part of my job:

“Being able to meet new people, visit cute neighborhoods, and see sooo many pets!”

Something you may not know about me:

“I have an older half-brother and this is my first time living out of Florida!”

Lilly, originally from Tampa, FL, currently resides in the Lexington area with her dad and step-mom. She loves sushi, crystals, and gardening. She collects vintage pins and plays the cello. Lilly’s hobbies include painting, baking, cooking, kayaking, and hiking. She likes to relax by taking a hot bath with a full skincare routine, followed by dinner, she made, with a glass of wine, and finally some playtime on Animal Crossing or Mario Kart. Someday, she hopes to have a big family, own an art studio, and sell baked goods.

Linds F.

Before I was hired at Deserved Comfort:

“I was a stay-at-home mom.”

Career Ambitions:

“I want to own a business one day.”

Why I wanted to work with Deserved Comfort:

“I love cleaning and want a career doing something I love.”

Favorite part of my job:

“Cleaning!”

Something you may not know about me:

“Family means everything to me!!”

Linds, originally from Swansea, currently resides in the Lexington area with her husband and 2 children. She loves just hanging out with her family . She enjoys taking her kids to the park and to visit family nearby. Linds’ hobby is going to the racetrack to watch drag races. She likes to relax by watching scary and funny movies.  Someday, she hopes to travel the world. Currently, Florida and Tennessee are her favorite places to visit.

Ginny M.

Before I was hired at Deserved Comfort:

“I worked at a tire manufacturing facility.”

Career Ambitions:

“To do the best I can at what I’m driven to do.”

Why I wanted to work with Deserved Comfort:

“I enjoy cleaning.”

Favorite part of my job:

“Interacting with the customers.”

Something you may not know about me:

“I have 7 granddaughters.”

Ginny, originally from West Columbia, currently resides in the Gaston area with 2 of her granddaughters. She loves the summertime, chocolate, ice coffee, and yellow roses. She enjoys movies based on true stories, visiting the Riverbanks Zoo, and her coolest experience was going to the Grand Canyon. A couple fun facts about Ginny is that she was a gymnast until she was 17 and she used to coach youth softball. Ginny’s hobbies include playing softball and golf. She likes to relax by reading a book and her favorite author is Danielle Steel. Someday, she would love to visit Hawaii.

Vivian B.

Before I was hired at Deserved Comfort:

"I worked in healthcare."

Career Ambitions:

“To attend Esthetician school and have my own business.”

Why I wanted to work with Deserved Comfort:

“It’s a great working environment and I enjoy making a difference in people’s lives.”

Favorite part of my job:

“Seeing the end results of my work.”

Something you may not know about me:

“I’m a secret goofball.”

Vivian, originally from the Red Bank – Pelion area, currently resides in the Lexington area with her 6 fur babies. She loves visiting California Dreaming, reading Lord of the Rings, and going swimming. Her favorite memory is when her grandparents took her, along with her cousin, to Cancun for their 17th birthday. Vivian’s hobbies include playing pool with her team in the APA Pool League. She likes to relax by having an at-home spa night! Someday, she would like to travel the world starting with her bucket list item: seeing all 50 states!

Lisa G.

Before I was hired at Deserved Comfort:

“I was a Hospital Corpsman in the United States Navy.”

Career Ambitions:

“To finish college and become a nurse.”

Why I wanted to work with Deserved Comfort:

“I love to clean and take care of people.”

Favorite part of my job:

“Making a difference by helping others.”

Something you may not know about me:

“I am obsessed with anything and everything about Halloween.”

Lisa, originally from Irmo, currently resides in Chapin with her two children. She loves to bake, especially cookies, and Olive Garden is her favorite restaurant. She enjoys watching reality TV and horror movies. Lisa’s hobbies include yoga, reading, and baking. She likes to relax by playing with her kids and watching TV. Someday, she hopes to visit Europe. A fun fact about Lisa is that she always drinks coffee with a straw.

Bree D.

Before I was hired at Deserved Comfort:

“I helped my mom by babysitting my little sister.”

Career Ambitions:

“To become a pharmacist.”

Why I wanted to work with Deserved Comfort:

“I really enjoy cleaning!”

Favorite part of my job:

“I get to clean and it’s super satisfying! Also, I get to meet new people!”

Something you may not know about me:

“I hate tomatoes and olives.”

Bree, originally from Pelion, currently resides in Lexington with her dog Zeus. She loves pink, roses are her favorite flower, and the Fall is her favorite season. She enjoys going to Cancun on vacation and downtown Columbia is her favorite local place to visit. Bree’s hobbies include riding ATV’s and riding side-by-side 4-wheelers. She likes to relax by lying in bed with her favorite takeout and watching Netflix. Someday, she hopes to go skydiving!

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