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Our Mission

Our mission is to promote overall household health and cleanliness by providing high quality house cleaning performed by trusted, insured and professionally trained technicians, thereby relieving our clients of this time consuming responsibility and giving them time to enjoy with their families and friends.

About Us

Deserved Comfort House Cleaning is well known in the greater Columbia area. We are a member of the Greater Columbia Chamber of Commerce and the Better Business Bureau and have been providing service to many of the same clients for years. We have received numerous awards over the years, but have been voted “Best Home Cleaning Service in Columbia” by the readers of Columbia Living Magazine in 2018, 2019, 2020 and 2021.

Deserved Comfort Offers:

  • Free Phone Quotes
  • Quality Service at Affordable Rates
  • Reliable & Professionally Trained Cleaning Technicians
  • Fully Insured & Bonded Staff Members
  • Gift Certificates
  • No Contractual Obligation

Meet Marlo Mckelvey Kanipe

Thank you for visiting our website! I’m Marlo, the owner of Deserved Comfort House Cleaning! It is my great pleasure to introduce you to my company and let you know more about the services we offer.

In 1986, while I attended the University of South Carolina, my mom and I opened Deserved Comfort, when we only served the Lexington and Irmo areas. Since then, Mom has retired, but I still own and operate the company, and we now serve most of the Midlands area. Our business is like a big family, with many of our same clients from the early days. And our technicians seem to stick around too, because they realize how much they are valued and cared about.

As for me, I was born and raised here in the Midlands. I live in Cayce with my hubby, Ralph, my two dogs and two cats. We have two grandsons that we love spending time with. My entire family is very important to me! I’m a cancer survivor and feel very blessed to have been given a second chance and I want to make a difference in people’s lives.

I am very proud of how Deserved Comfort has progressed over the years. We’ve won several awards for excellence and are active members in professional organizations such as ARCSI, IICRC, BBB and Cleaning for a Reason. We are always striving to be better, so we update and continue our education to stay current on the latest cleaning products and techniques.

So, take a look around. Get a quote. Call or email us with your questions. We want to give you back your time and give you the comfort of a clean home! You deserve us!

MEET THE TEAM!

With over 35 years experience and Professionally Trained Cleaning Technicians, it's easy to see why Deserved Comfort is Columbia's choice for House Cleaning.

Michelle C.

Michelle is a native of Azle, TX, but currently resides in the St. Andrews area with her husband, Andrew, and their 5 furry babies. She is an Air Force Veteran...

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Ashley B.

Ashley is a native of Columbia where she resides with her two awesome kids and Charlie the cat.  She joined Deserved Comfort in 2007, and is responsible for training...

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Nicka E.

Nicka, originally from the Camden SC, currently resides in Hopkins with her husband and daughter. She is easy to get along with, a hard worker and a...

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Ash B.

Ash, originally from Lexington SC, currently resides in the Lugoff area with her boyfriend and young son. She loves to eat, especially Asian food! Ash’s hobbies include...

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Cathy P.

Cathy, originally from Columbia, currently resides in Eastover with her hubby and is the mother of one daughter and two sons, four dogs...

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Earlene B.

Earlene, our shyest and most private technician, worked with Deserved Comfort for several years in the late 90’s, left us when she moved...

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Shelly P

Shelly grew up in San Antonio, TX and currently resides in Ridgeway, where she can be close to her children and grandbabies. She is an outdoorsy person who...

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Angel L.

Angel, originally from Greenwood SC, currently resides in the Winnsboro area with her hubby, daughter and son. She loves listening to contemporary Christian...

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Taylor S.

Taylor, being a self-described “military brat”, grew up “everywhere”. She currently resides in the Blythewood area with her family. She is a very positive...

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Kendra S.

Kendra, originally from Alexandria, Indiana, currently resides in the Columbia area. She loves the Columbia Fireflies and going to Soda City Market. She likes tiny things and loves to birdwatch.

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Lilly F.

Lilly, originally from Tampa, FL, currently resides in the Lexington area with her dad and step-mom. She loves sushi, crystals, and gardening. She collects vintage pins and plays the cello.

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Vivian B.

Vivian, originally from Claxton, GA, currently resides in the West Columbia area with her boyfriend and 3 children. She loves koalas and one of her favorite places to visit is the Riverbanks Zoo.

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Michelle C.

Before I was hired at Deserved Comfort:

“I worked at FEMA as an Administrative Assistant.”

Career Ambitions:

“To get my Bachelor’s in Computer Science.”

Why I wanted to work with Deserved Comfort:

“I wanted to work where people are like family, not just co-workers.”

Favorite part of my job:

“Meeting new people.”

Something you may not know about me:

“I like to stream my gameplay.”

Our Assistant Manager, Michelle Carnahan, is a native of Azle, TX, but currently resides in the St. Andrews area with her husband, Andrew, and their 5 furry babies. She is an Air Force Veteran where she was deployed to Qatar, in 2012, and served as an Emergency Action Controller in the Command Post. Michelle’s hobbies include gaming, sewing and anything creative. She loves computers and wants to continue her education in computer programming. She likes to relax by playing games, reading and watching TV. One day, she’d like to travel to Ireland, Scotland and Britain. Her ultimate life goal is to “be a person that people are glad to know.”

Ashley B.

Before I was hired at Deserved Comfort:

"I cleaned doctor's offices."

Career Ambitions:

"I want to go to school for human resources."

Why I wanted to work with Deserved Comfort:

"Because I like to clean and see the results of my work."

Favorite part of my job:

"I like to meet new people in my area and make their home feel like home again."

Something you may not know about me:

"I'm a great cook!"

Our Field Operations Manager, Ashley Boyd, is a native of Columbia where she resides with her two awesome kids and Charlie the cat. She joined Deserved Comfort in 2007, and is responsible for training all technicians and performing quality inspections. In 2016, Ashley became an “IICRC Certified House Cleaning Technician” and was also awarded the “Professional Cleaner of the Year” by ARSCI. She has been instrumental in the growth and success of Deserved Comfort. Her hobbies include cooking and decorating. She loves going to the beach and hanging out with her children. To relax, she likes to watch movies and catch up on her sleep! Someday she’d like to travel the world and go skydiving!

Ash B.

Before I was hired at Deserved Comfort:

“I worked in customer service.”

Career Ambitions:

“To enjoy the work that I do.”

Why I wanted to work with Deserved Comfort:

“To be appreciated for the work I do.”

Favorite part of my job:

“The satisfaction of making someone happy.”

Something you may not know about me:

“I have over 10 tattoos.”

Ash, originally from Lexington SC, currently resides in the Lugoff area with her boyfriend and young son. She loves to eat, especially Asian food! Ash’s hobbies include playing video games, reading, painting and napping. She likes to relax with a bubble bath and a good book. Someday, she would love to travel to Japan, where she can experience her favorite food, sushi!

Cathy P.

Before I was hired at Deserved Comfort:

“I worked at Wal-Mart for 17 years.”

Career Ambitions:

“Hoping to move into a Supervisor position in a few years.”

Why I wanted to work with Deserved Comfort:

“I wanted to work for a company with good ratings, along with great people to clean for. It’s like family and that sets us apart from everyone else.”

Favorite part of my job:

“My people… getting to know them, being their friend.”

Something you may not know about me:

“I enjoy hanging out with Rock bands!”

Cathy, originally from Columbia, currently resides in Eastover with her hubby and is the mother of one daughter and two sons, four dogs and a cat. She is a self-described “rock and roll chick”, loves attending rock concerts and claims to still live like she’s in the 80’s. Someday she wants to visit California and Las Vegas. In her spare time, she likes to go “muddin in my Jeep!” Cathy is a very hard worker, never misses a day at work, is extremely serious about her job and makes sure that her clients get only the best from her.

Earlene B.

Before I was hired at Deserved Comfort:

“I was lonely.”

Career Ambitions:

“To retire, eat and sleep.”

Why I wanted to work with Deserved Comfort:

“I needed to be around good people.”

Favorite part of my job:

"Feeling that my clients are my extended family.”

Something you may not know about me:

"I have been to Kenya."

Earlene, our shyest and most private technician, worked with Deserved Comfort for several years in the late 90’s, left us when she moved out of the area, but joined us again in 2008 when she returned to Columbia. She is very well loved by her long time clients and goes to extreme measures to ensure their satisfaction with her work. She is not only faithful to Deserved Comfort, but is very dedicated to her family and is also a mentor to young adults. She is a happy and easy going woman and is a true delight to be around!

Nicka E.

Before I was hired at Deserved Comfort:

“I was an Educator.”

Career Ambitions:

“To be the best House Cleaning Technician!”

Why I wanted to work with Deserved Comfort:

“I wanted to try something different.”

Favorite part of my job:

“My clients. I enjoy making sure their homes are clean and refreshing.”

Something you may not know about me:

“I am a huge history nerd. My favorite period is the Tudor Dynasty.”

Nicka, originally from the Camden SC, currently resides in Hopkins with her husband and daughter. She is easy to get along with, a hard worker and a dedicated technician who takes great care in making her clients happy. She is addicted to Amazon, having received as many as 14 packages in one week! In her “off time”, she likes to spend time cooking, crafting and doing other fun activities with her family. Relaxing for her is spending time in the mountains. One day, she would love to travel to Rome! Her ultimate goal in life is for her and her family to continue to be happy and healthy!

Shelly P.

Before I was hired at Deserved Comfort:

“I worked in the medical field as a Medical Assistant.”

Career Ambitions:

“To own my own RV park.”

Why I wanted to work with Deserved Comfort:

“I like to clean and the hours are good for me.”

Favorite part of my job:

“Providing a job well done for client satisfaction.”

Something you may not know about me:

“I am an animal lover.”

Shelly grew up in San Antonio, TX and currently resides in Ridgeway, where she can be close to her children and grandbabies. She is an outdoorsy person who loves to go hiking, camping and fishing.  Shelly has a great sense of humor and enjoys watching action-comedy movies and reading in her spare time. Two big things on her bucket list are to go tandem sky diving and snorkeling in the ocean.  Someday, Shelly would like to own her own RV Park somewhere near the water and spend her days in retirement stress free.

Angel L.

Before I was hired at Deserved Comfort:

"I worked at Chick Fil A for 4 years and realized I needed something else to help relax me so I found cleaning because I love to clean and it actually calms me."

Career Ambitions:

“I would like to be a motivational speaker.”

Why I wanted to work with Deserved Comfort:

“I wanted to do something different!”

Favorite part of my job:

“Being able to form relationships with my clients and with my Deserved Comfort team.”

Something you may not know about me:

“I am taking my life back from mental health and would love to share.”

Angel, originally from Greenwood SC, currently resides in the Winnsboro area with her hubby, daughter and son. She loves listening to contemporary Christian music, watching drama movies and visiting the mountains. She is very dependable and loves to clean! Angel’s favorite hobby is baking. She likes to relax by hanging out with her family and falling asleep while watching TV, in a really cold room. Someday, she would like to learn to be a motivational speaker, take a trip to the rain forest and visit the zoo in Australia.

Taylor S.

Before I was hired at Deserved Comfort:

“I was in Sales.”

Career Ambitions:

“To grow with a great company where it doesn’t feel like work.”

Why I wanted to work with Deserved Comfort:

“It was a new learning experience.”

Favorite part of my job:

“Meeting all the clients’ dogs.”

Something you may not know about me:

 “I can be very shy, even though I am outgoing.”

Taylor, being a self-described “military brat”, grew up “everywhere”. She currently resides in the Blythewood area with her family. She is a very positive person with a very strong work ethic. While attending school full-time for dental assisting, she held down two full-time jobs! She has professional certifications: Dental Assistant and CPR and First Aid. Taylor’s hobbies include art and music and she likes to relax with a blank canvas in a place with beautiful scenery. Someday, she wants to travel the world.

Kendra S.

Before I was hired at Deserved Comfort:

“I was a mental health technician.”

Career Ambitions:

“To become a nurse.”

Why I wanted to work with Deserved Comfort:

“I love cleaning and the company’s values.”

Favorite part of my job:

“Relieving stress from our clients' day.”

Something you may not know about me:

“I enjoy taking portraits of individuals.”

Kendra, originally from Alexandria, Indiana, currently resides in the Columbia area. She loves the Columbia Fireflies and going to Soda City Market. She likes tiny things and loves to birdwatch. Kendra’s hobbies include making jewelry that she sells on Instagram, gardening, writing, and walking. She likes to relax by sitting outside in her rocking chair. She earned a bachelor’s degree in Human Services and is now attending nursing school. She would someday like to visit Costa Rica and Argentina, but her big dream is to own a small business.

Lilly F.

Before I was hired at Deserved Comfort:

“I served as a waitress after I moved home with my mom, but before that I was a hostess at Disney.”

Career Ambitions:

“To be a leader in a business I respect or sell my own creations.”

Why I wanted to work with Deserved Comfort:

“I believe in everyone deserving a clean and comfortable environment, whether or not they can provide it for themselves. Also, family mentality of technicians is a huge thing to me.”

Favorite part of my job:

“Being able to meet new people, visit cute neighborhoods, and see sooo many pets!”

Something you may not know about me:

“I have an older half-brother and this is my first time living out of Florida!”

Lilly, originally from Tampa, FL, currently resides in the Lexington area with her dad and step-mom. She loves sushi, crystals, and gardening. She collects vintage pins and plays the cello. Lilly’s hobbies include painting, baking, cooking, kayaking, and hiking. She likes to relax by taking a hot bath with a full skincare routine, followed by dinner, she made, with a glass of wine, and finally some playtime on Animal Crossing or Mario Kart. Someday, she hopes to have a big family, own an art studio, and sell baked goods.

Vivian B.

Before I was hired at Deserved Comfort:

“I was a merchandiser.” 

Career Ambitions:

“To gain new skills and have new experiences.”

Why I wanted to work with Deserved Comfort:

“It’s close to home, I get to meet lots of new people, and I heard lots of great things before applying.”

Favorite part of my job:

“Everything! I love the clients and the people I work with!”

Something you may not know about me:

“Sometimes I can seem pretty shy, but I’m very friendly.”

Vivian, originally from Claxton, GA, currently resides in the West Columbia area with her boyfriend and 3 children.  She loves koalas and one of her favorite places to visit is the Riverbanks Zoo.  Vivian’s hobbies include puzzles, cooking and reading. Her favorite band is Blue October and had the cool experience of seeing them in concert.  Her favorite vacation spots are the beach and the mountains. She has 4 siblings and is a Gamecock fan.  She likes to relax by watching movies with her kids.  Her big dream is to visit Australia someday.

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