Marlo Kanipe has been elected Chair of the Board of Directors of the BBB Serving Central SC and Charleston. Kanipe has served on the BBB Board of Directors since 2016, including Vice Chair and Secretary.
For outstanding house cleaning in South Carolina, we highly recommend Deserved Comfort House Cleaning.
“I received a house cleaning from my husband for my 40th birthday. Hands down, the BEST money we’ve ever spent! We love the ladies at Deserved Comfort! [They come] to our home once a month and [do] an amazing job! [They] know we have a toddler, and so [they] make sure our floors are clean. Nothing feels better than coming home to a clean kitchen! They love and respect our home and are easy to work with! We’ll keep using them.” – Leigh C.
Earning the loyalty and respect of a large client base definitely isn’t easy, but the talented team at Deserved Comfort has absolutely done so. They have dozens of positive reviews just like the one above, a 96.00 Rating Score™, and a 2019 Top Rated Local award to show for it!
Michelle Carnahan, the manager of Deserved Comfort House Cleaning, took some time to speak with our team about the awesome reputation her team has earned online.
She told us that the thing that really sets Deserved Comfort apart from other businesses of the sort is their individualized service, done by individuals.“We send one technician vs. a team, which people seem to really like. They’re responsible for the whole job; that way, there’s nothing being overlooked! We use our clients’ cleaning supplies and vacuums that are already in the home. We feel this is more sanitary than bringing equipment to different locations,” Michelle said. “Our motto is, ‘You Deserve the Comfort of a Clean Home!’”
Of course, we were particularly curious about Deserved Comfort House Cleaning’s secret to success. When we asked Michelle, she said, “We take our customers’ satisfaction to heart. We train our technicians to treat our clients as best they can! Our clients love us, and leave reviews on their own. The only thing we ask for is for them to fill out a survey to make sure they’re getting the quality that we expect to give.”
The following is Michelle’s advice to other businesses that want to improve their online reputation:
“Make sure you hire the right people! Make sure you can retain employees to keep your clients comfortable. Make sure your employees can handle constructive criticism, because change happens! We also make sure that our culture here is second to none. Everyone that works here is like family.”
Congratulations to the team at Deserved Comfort House Cleaning for being a 2019 Top Rated Local award winner, and thank you so much, Michelle, for taking the time to speak with us!
Helpful tips for keeping your home clean, a behind the scenes look at Deserved Comfort, and industry awards and announcements.
Marlo Kanipe has been elected Chair of the Board of Directors of the BBB Serving Central SC and Charleston. Kanipe has served on the BBB Board of Directors since 2016, including Vice Chair and Secretary.
Thank you to our AWESOME staff and their families who came out to our company picnic this year! It's was an extra special celebration of our 35th year serving the Midlands!
We were blessed to be able to have our socially distanced Christmas get together this year and it was a big success!
Since 1986, we have been offering superior house cleaning services in Columbia, SC.
Our cleaning technicians are loved by our clients! Our clients have No Contractual Obligation. You deserve a clean home so give us a call and we’ll have your home sparkling clean in no time!
