Interested in starting your own entrepreneurial journey in home care but unsure what to expect? Then read up on our interview with Marlo Kanipe, Owner of Deserved Comfort House Cleaning, located in Columbia, SC, USA.
Deserved Comfort is a residential house cleaning service. Our professionally trained technicians are sent to our clients' homes on a weekly, bi-weekly, or monthly basis to clean and sanitize their homes so that they have more time to spend with their friends and family. Our large variety of clientele includes teachers, doctors, lawyers, politicians, tv and radio personalities, other business owners, retirees, and even homemakers who just need a little professional cleaning help.
While in college, I simultaneously held several jobs, from full-time banker to restaurant server to cleaning a few houses on the side. My mother, with her entrepreneurial spirit, suggested that house cleaning would be an interesting business, so she started doing market research and decided to give it a go. She hired a few people, trained them to clean, and it took off. I quit my other jobs and started operating the business end of the company while still in school. Because of its continued success, my mother eventually left her job to grow the company, and after I graduated from college, I decided to stay with Deserved Comfort because I could see its potential for lucrative growth. It was, and still is, very rewarding to not only help homeowners in my community keep their homes clean and healthy but to be able to provide good, stable employment for our staff. Our technicians are the heart of our company and the reason for its success for almost 37 years. I consider them family.
Our company has a reputation for dependability, quality performance, and longevity. I have a deep respect for our staff as well as our clients, and I feel a strong loyalty toward them. The feedback that I get from them is my biggest accomplishment as a business owner.
Lack of sleep! There is a lot of stress involved when you know that so many people (employees and clients) depend on you to do the right things and to make the right decisions. I don't take that responsibility lightly.
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Helpful tips for keeping your home clean, a behind the scenes look at Deserved Comfort, and industry awards and announcements.